Actionable Data Insights For:
LIVE AUDIENCE PAIN POINTS
KNOWLEDGE OF FAN UNIVERSE, CUSTOMER JOURNEYS AND SEGMENTS ARE LOW
A diverse fan base with multiple touch points across a variety of systems makes understanding your fan universe difficult
LACK OF AUTOMATION AND AD HOC REQUESTS SLOW DOWN ANALYTICS EFFORTS
Analytics exercises are often times manual and not seamlessly tied in with existing infrastructure making scaling difficult with limited resources
UNDERSTANDING HOW SALES AND MARKETING ACTIVITIES IMPACT CONVERSION
Fans are seeing more marketing messages than ever before. Understanding your fans, what is working and why people are buying has never been more important.
POWERFUL AND ADVANCED CUSTOMER DATA PLATFORM™
StellarAlgo’s customer data platform consolidates fan data and uses machine-learning and predictive technology to enable live audience organizations to gain valuable insights and thorough understanding of their fan universe. The most important piece is that we automate those insights and make them highly actionable so you can execute on them even during the busiest part of your year.
StellarAlgo has been a huge part of our success this past season. Their ability to effectively execute takes pressure off of our analytics team while also contributing an extra level of sophistication to everything we do. Whether it be retention, pricing and/or new fan ACQUISITION and nurturing Stellaralgo is best-in-class when it comes to retaining and expanding our customer base.
MIKE SCHUMACHER //
DIRECTOR OF BUSINESS ANALYTICS AT THE PORTLAND TRAIL BLAZERS
Data Platform FEATURES
CUSTOMER LIFECYCLE ELEMENTS™
Understand your fans like never before. Gain visibility into how fans are migrating over time, where specific product buyers are coming from, and how your fan universe is evolving over time. StellarAlgo’s behavioral and automated scoring for both package buyers and leads along with segmentation models allow organizations to close the feedback loop on how sales and marketing efforts are performing - and why. Immediately. Decision-makers gain transparency into what’s working and what’s not like never before.
Who’s really in your venue and where are they sitting? Our ready-built demand elements help you visualize demand across your venue and events. Automated visualization of key demand attributes allow you to quickly assess your demand environment so revenue can be maximized for both the short and long-term. While assessing your demand, our Pricing Recommendations Engine™ supplies sophisticated pricing scenarios that reduce time to value and optimize pricing alignments.
Put your data to work. Immediately. StellarMoments is our notification system powered by machine learning technology. It helps you identify and prioritize opportunities for action when they occur. Instead of taking days for an analyst to sift through data, our algorithms automatically identify opportunities (and risks) - and then reports back on how successful the action was. Just another way to close the feedback loop and see how your efforts are affecting your fans.